System of record for patient 360 profiles, insurance pre-auth tracking, and clinical case management.
Low-code process engine executing automated sub-flows between AI agents, nurse approvals, and doctor signatures.
Pre-built spokes connecting ServiceNow directly to Epic, Cerner, and Payer portals via HL7 FHIR APIs.
Core NLU engine driving multi-turn conversation dialogs, intent classification, and patient sentiment scoring.
Retrieval-Augmented Generation engine over hospital clinical guidelines, drug interaction rules, and SOPs.
Ensures 100% HIPAA compliance, immutable audit logging, and role-based access control (RBAC).